ISO 20000 Certification in Singapore

Information Technology Service Management System(ITSM)

ISO 20000 Certification in Singapore

ISO 20000  is the international ITSM (IT service management) standard. It enables IT departments to ensure that their ITSM processes are aligned with both the needs of the business and international best practice. The ISO 20000 standard helps organisations benchmark how they deliver managed services, measure service levels and assess their performance. It is broadly aligned with, and draws strongly on, ITIL®. If you looking for ISO 20000 certification in Singapore. You have arrived to the right place.

B4Q is pioneer Company to provide ISO 20000-1 Certification in Singapore and Tampines, Pasir Ris, Yishun, Choa Chu Kang, Toa Payoh, Bukit Batok, Queenstown, Clementi and other part of Singapore. B4Q provides auditing & certification services for ITMS. ISO 20000 Certification in Singapore can help companies to secure the most valuable information in the company. B4Q provide ISO 20000 Certification in Singapore at the Best Price. We are Best ISO Certification body in Singapore with wide experience.

6 Key Benefits of ISO 20000 Certification in Singapore

#1 Offers competitive and high quality of service.
#2 Gateway to IT Sector Services.
#3 Assures clients that their service requirements will be fulfilled.
#4 Enforces a measurable level of effectiveness and a culture of continual improvement by enabling service providers to monitor, measure and review their service management processes and services.
#5 Down the costs of conformance to a multitude of laws and standards.
#6 Helps leverage ITIL practices to optimise resources and processes.

Requirements for ISO 20000 Certification in Singapore

ISO 20000  is divided into 10 sub-portions. Yet Most important
portions are 1 and 2 only.
Part 1: Service Management Service Requirements: This part widely describe about requirement for ITSM and is relevant to those responsible for initiating, implementing, or maintaining ITSM in their organisation. It also provides a specification for an SMS (service management system). Organisations can have their SMS independently certified as conforming to the requirements of the Standard

Part 2
: Guidance on the application of service management systems: It describe about what are the best practices required for service management as per scope define in part 1

ISO 20000 vs ITIL

ISO 20000 and ITIL are widely related to each other.

ITIL provides advice on ITSM best practices, including options that may be adopted and adapted by organisations according to business need, local circumstances and the maturity of the service provider.

ISO 20000, meanwhile, sets the standards that service management processes should aim for. Organisations can achieve independently audited certification to the Standard to demonstrate that they are following best practice.

Process for ISO Certification in Singapore

iso certification in singapore